Banapay Privacy Policy

 

Last updated:23/07/2025

Banapay (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you use our app.

1. Information We Collect

  • Account Information: When you sign up or log in, we collect your email address, user ID, and any profile info you provide.

  • Transaction Data: Banapay mirrors your transactions made via Flutterwave and Airtel Money. We collect transaction details such as amount, date, and status to display your history.

  • Device & Usage Data: We collect technical information like device type, operating system, and usage patterns to improve the app.

2. How We Use Your Information

  • To provide and maintain the Banapay app services.

  • To show your transaction history and related financial information.

  • To communicate with you regarding your account and app updates.

  • To improve the app’s functionality and user experience.

3. Sharing Your Information

  • We do not store or manage your funds. All transactions are processed by Flutterwave and Airtel Money, who have their own privacy and security policies.

  • We may share your data with these providers solely to facilitate your transactions.

  • We do not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Opt out of certain communications.

To exercise these rights, please contact us at the email below.

6. Changes to This Privacy Policy

We may update this policy occasionally. We will notify you of any significant changes via the app or email.

7. Contact Us

If you have any questions or concerns about your privacy, please contact us at:

Email: support@banapay.app

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